If you are experiencing problems logging in to the ICGB Members' Area to access online courses it could be due to one of the following...
- You might have used capitals
or spaces in the password when registering. The login process is case sensitive.
Type your user name and password exactly the way you did when you registered.
- Please check the spelling
carefully of both your email address and password
- Your username or password
may have been misstyped during registration
- You could have experienced
a brief problem with your internet connection at the time of login
- Your firewall or peer blocking software might be blocking the this website
- Your browser could be
interferring with the login if it is an older version. The solution is to
update the browser you are using which we can help you do if you contact the webmaster with your browser name and version.
- Your cookies might be
turned off in your browser. Please turn on your cookies in your browser's
"Preferences" or "Internet Options" sections usually found
in your "edit" or "tools" menu.
NOTE: If you are an AGTF member and you have
not recieved your user name and password yet or have forgotten it, please email the webmaster.
If you still cannot login please email the webmaster with more details like your browser name and version number found in the help
menu in your browser under "about" and any error messages that you
may be getting and the webmaster will come up with a solution.